Generations Resorts will request personal information to all the people
who use our online and call centre services, in order to process, follow-up,
and confirm the service(s) hired to Generations Resorts. The information
requested to the users includes, but is not limited to: full name, e-mail
address, mailing address, postcode, birth date, credit card information
and additional information important for the reserve and payment processes.
The credit card information is used for the payment process during the
hiring of the services provided by Generations Resorts.
When filling the registry forms or giving the information to any representative
of the call centre, the information owner gives full and voluntary consent
to providing the personal information that may be requested on the understanding
that in case that the user decides not to share any of the mandatory information
he/she will not be able to access to the services which necessitate such
information; nonetheless, will be able to access to all the other services
provided inasmuch as the personal information is not required. Generations
Resorts in no case and in no circumstance will keep, store, nor file any
sensitive personal information such as race, ethnicity, health status,
genetic information, religion a/o belief, membership to any union or such
group, political conviction, sexual preference, etc.
Furthermore, Generations Resorts compiles the e-mail addresses of all
the people that use these services to communicate with Generations Resorts,
the additional information regarding the web pages visited through their
visit to the website, and any other information given voluntarily, including
but not limited to polls, surveys, or online registry forms.
The information provided as a user of the website may be utilized to:
contact the user provided that any change on the reservation is made, detect
a/o prevent possible cyber-crimes, to make customer surveys and polls,
manage the customer-company relations and improve the website’s content.
In the case that the user provides Generations Resorts with its phone number,
it will be used as a means of communication in the event that any change
in the reservations is made, or in any concern related to the payment process.
The personal information that, as a user of our website a/o call centre,
is provided to Generations Resorts must be true and in accordance with
your present situation.